Upgraded LibertyLink Online Banking FAQs
Will you convert my accounts to the new system?
Yes. Your accounts will be migrated to the new system automatically.
Do I have to re-register for the upgraded Online Banking?
No. Existing members do not have to register. You will, however, have to set up your enhanced security (challenge) questions.
Will I have uninterrupted access to my accounts?
To allow us to complete the upgrade, Online Banking will be unavailable from 9AM on Friday, March 26th through Monday, March 29th. However, you can continue to access your accounts at all Liberty Savings branches, by phone, or ATM.
Is the upgraded LibertyLink Online Banking system still secure?
Yes. Our new system uses the highest level of protection available, providing the assurance that your accounts are secure.
Will transfers that I have established be made after the conversion date?
Any single or recurring transfer that you have set up will be carried over during the conversion. However, any external transfers to or from your Liberty Savings account to another institution will have to be re-established after the conversion.
How do I set up a recurring transfer on the new Online Banking system?
Under the Transfers tab, you can set up one-time and recurring transfers in only a few clicks.
Will my account nicknames come over to the new system?
Although all the accounts you have set up with Online Banking today will carry over, your account nicknames will have to be re-established.
How do I add account nicknames to the new system?
Under the Self Service tab, click on “Manage Account Preferences” to see a list of your account nicknames. You can make changes to this list. Click “Update Preferences” to save them.
How much Online Banking transactional history is available?
Our members can view 180 days (six months) of transactional history from their Energy One accounts. Check images are available for 90 days.
Need to get the app?
Simply download the Liberty Savings Mobile App. After the download is complete, you must activate the app through LibertyLink online
“I have gone through some harrowing years of financial hardship, and throughout these years I have had the trust, help and support of everyone at Liberty Savings Federal Credit Union. They’ve always come through when I needed them the most.”
– Liberty Savings Member
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